Measuring Performance

Cleaning Audits

We will carry out regular Cleaning Quality inspections. These inspections will be carried out weekly by the on-site staff and monthly by our Management Teams. In order for these inspections to be meaningful, we will ask for you to accompany us to get a view on the quality and to understand the quality we expect.

Health & Safety

Nationwide treats the health and safety of all our staff and customer premises with the highest priority. We provide on-going training to all our staff whether it is safe working practices, manual handling etc. This training is mandatory for all staff who will be expected to understand the responsibilities and reporting required under the latest health and safety legislation and be competent to pass information on to staff for whom they are responsible.

We also place a health and safety manual covering topics such as COSHH, risk assessments, method statements along with all relevant insurance documentation on all of our sites.

Training

Nationwide Managers must, during the signing on of new employees, ensure that all staff under their control receive training on health and safety issues to enable them to undertake their tasks safely and efficiently.

We use Learning Management System software to deliver effective online training to all our operatives.

The LMS Platform allows us to track, create, deliver and manage all of our training programmes.

The software provides an e-learning tool to support the performance of our operatives. It helps prioritise health, safety and compliance by ensuring that necessary compliance training is complete and any training gaps are identified.